Shipping policy

Shipping Policy

Last Updated: January 24, 2025

At Whitman’s, we strive to ensure a smooth and reliable shipping experience. This Shipping Policy outlines the details regarding order processing, shipping methods, delivery times, and related policies.

1. Order Processing

  • Orders are processed during our business hours: Monday through Friday, 9am to 5pm EST
  • Once an order is placed, it typically takes 1-3 business days to process before shipping.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Costs

We offer the following shipping options:

  • USPS
  • UPS
  • FedEx

Shipping costs are calculated at checkout based on the shipping method selected, delivery address, and the weight and size of the items.

3. Delivery Times

Delivery times are estimates and depend on the selected shipping method and carrier. Please note that delivery times may vary due to factors beyond our control, such as weather, carrier delays, or customs processing for international shipments.

    4. Shipping Destinations

    • Domestic Shipping

      Whitman’s proudly ships to all 50 U.S. states, ensuring our products are accessible nationwide. Please note the following:

      • Shipping Costs: Shipping fees are calculated at checkout based on the selected shipping method and destination.
      • Delivery Times: Delivery times vary depending on the shipping method chosen and the destination, but most orders arrive within [Insert Timeframe, e.g., 3-7 business days].
      • Order Tracking: Once your order ships, you will receive a tracking number to monitor its progress.

      We are committed to providing reliable and efficient shipping to every corner of the United States. For questions or assistance, please contact us at Info@Whitmans.biz or (989)588-2222.

    • International Shipping

      Whitman’s proudly offers international shipping, making our products accessible to customers worldwide. Please note the following:

      • Shipping Costs: All international shipping costs are calculated at checkout and are the responsibility of the buyer.
      • Duties and Customs: The buyer is liable for any duties, taxes, or customs fees required by their country. These charges are not included in the purchase or shipping costs and must be paid upon delivery.
      • Delivery Times: International delivery times may vary depending on the destination, shipping method, and customs clearance process.

      By placing an international order, you agree to cover all applicable shipping fees, duties, and customs charges. For questions or assistance with international shipping, please contact us at Info@Whitmans.biz or (989)588-2222.

    Shipping restrictions may apply for certain items or destinations.

    5. Order Tracking

    Once your order has shipped, you will receive a confirmation email with a tracking number and link to track your shipment. Please allow up to 24 hours for tracking information to update.

    6. Lost or Damaged Packages

    Whitman’s is not responsible for lost or damaged packages once they have been handed over to the carrier. If your order is lost or arrives damaged, please contact us at Info@Whitmans.biz or (989)588-2222 so we can assist in filing a claim with the carrier.

    7. Undeliverable Packages

    If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept delivery, we will contact you to arrange reshipping. Additional shipping fees may apply.

    8. Returns and Exchanges

    For information about returning items, please review our Return Policy.

    9. Questions or Concerns

    If you have any questions or need assistance with shipping, please contact us:

    Whitman’s
    391 S Webber St, Farwell, MI 48622
    Info@Whitmans.biz
    (989)588-2222

    This Shipping Policy is subject to change without notice.